Response Time Performance Modeling for a UNIX Web Transaction Processor Server A method and the associated tools for modeling the response time in the case study of a UNIX Web Application Server. http://www.geocities.com/SiliconValley/Garage/5347/Resp-time-mdl.html

Web Performance Monitoring Project to measure response times of web sites from various points around the world. Software for download and online statistics. http://www.webperf.org/

Queueing network models A tutorial by Peter Denning. http://cne.gmu.edu/pjd/cs471/RES/QNnotes.pdf

Performance of Commercial Workloads Papers about the behavior of online transaction processing systems. http://research.compaq.com/wrl/projects/Database/